Terms
Version 1.0. Effective from [DATE].
1. The parties
1.1. The seller is Asociacija „Kalbų medis“ (Kalbų medis Association), company code 304875408, registered address Rožių g. 79, Panevėžys, Lithuania, phone +370 612 22258, email [EMAIL] ("Seller", "we", "us").
1.2. [VAT SENTENCE, CONFIRM WITH ACCOUNTANT: The association is not registered for VAT, so no VAT is charged on prices.]
1.3. The buyer is the person who buys digital teaching materials on [DOMAIN] (the "Website") ("Buyer", "you"). The buyer may be a consumer (a private individual buying for personal use) or an organisation such as a school. The consumer rights described in sections 7 and 8 apply to consumers. They apply to organisations only to the extent the law requires.
1.4. By ordering on the Website you confirm that you are at least 18 years old or that you have the consent of a parent or guardian.
2. What we sell
2.1. The Website sells digital teaching materials: lesson plans, worksheets, presentations, posters and other files (PDF, ZIP and other formats). This is digital content supplied without a physical medium.
2.2. Each product page states what the product includes, the file format and whether the files can be edited. Please read the product description before you buy.
2.3. Some materials are free. You can download them without giving an email address and without placing an order. The same licence terms (section 5) apply to free materials.
3. How to order
3.1. Add products to your cart. In the cart, tick two boxes:
- that you have read these Terms and the Privacy Policy and accept the Terms;
- that you agree to the supply of digital content starting immediately and acknowledge that you therefore lose your right to withdraw (see section 7).
You cannot place an order without ticking both boxes.
3.2. When you click "Pay", you are taken to the checkout page of our payment provider, Stripe. There you enter your email address, name, country and payment details.
3.3. The contract between you and the Seller is concluded when the payment is confirmed. You receive the confirmation and your download links by email.
3.4. You do not need an account. Order information is sent to the email address you enter at checkout, so please check that it is correct.
3.5. The contract is concluded in Lithuanian or English, depending on the language in which you place the order. These Terms are published on the Website, and the version in force when you ordered applies to your order.
4. Prices and payment
4.1. Prices are in euros (EUR). [VAT SENTENCE, CONFIRM WITH ACCOUNTANT: The Seller is not registered for VAT, so prices do not include VAT.]
4.2. The final amount is shown in the cart and on the Stripe checkout page before you pay. If you have a discount code, you enter it on the Stripe checkout page.
4.3. You can pay by card, Apple Pay or Google Pay through Stripe. Stripe processes the payment. The Seller does not receive or store your card details.
4.4. The Seller may change prices on the Website. The price of an order that has already been paid does not change.
4.5. After a successful payment, the buyer receives a payment confirmation and an invoice by email. If you are buying on behalf of an organisation, select the business purchase option at checkout and enter its name and VAT number, if it has one.
5. Licence: how you may use the materials
5.1. All rights in the materials belong to the Seller or to their author. When you buy, you receive a personal, non-exclusive licence. Copyright is not transferred to you.
5.2. The licence covers one teacher and their students. You may print the materials, show them in class, give them to your own students and, where the format allows, adapt them for your lessons.
5.3. You may not:
- share the files or download links with colleagues or other teachers;
- resell, distribute or publish the materials, including on public websites, social media or shared school drives that other teachers can access;
- claim that you created the materials.
5.4. If several teachers or a whole school need the materials, contact us about a school licence.
5.5. If the licence is breached, the Seller may revoke the download links and protect its rights as provided by law.
6. Delivery of digital content
6.1. Once the payment is confirmed, the download links appear on the payment success page and are sent to you by email. The email usually arrives within a few minutes.
6.2. The download link is valid for the period specified in the purchase confirmation email and in the shop. The download limit for each file is specified in the purchase confirmation email and in the shop. We recommend saving the files to your computer straight away.
6.3. If the email has not arrived within an hour, check your spam folder. If it is not there, or if the link has expired, email us at [EMAIL] with your order number and we will send the links again.
6.4. If a file is updated, the Seller may send you the newer version but is not required to. You always receive the version described at the time of purchase.
6.5. You need common software to open the files, such as a PDF reader, a ZIP tool or an office suite. Requirements are listed in the product description.
7. Right of withdrawal
7.1. A consumer can usually withdraw from a distance contract within 14 days without giving a reason (Article 6.228^10 of the Civil Code of the Republic of Lithuania).
7.2. This right does not apply to digital content supplied without a physical medium if supply has started with the consumer's prior express consent and the consumer's acknowledgement that they thereby lose the right of withdrawal (Article 6.228^12 of the Civil Code; Article 16(m) of Directive 2011/83/EU).
7.3. Before paying, you tick a box with this text: "I agree that the supply of digital content may begin immediately, before the 14-day withdrawal period ends, and I acknowledge that I therefore lose my right to withdraw from this contract." Because the download links are provided immediately after payment, by ticking this box you lose the 14-day right of withdrawal. Your consent is confirmed in the order email.
7.4. Losing the right of withdrawal does not affect your rights if the materials are faulty (section 8).
8. Faulty materials
8.1. The Seller is responsible for the materials matching the product description and the contract. For consumers, the rules on conformity of digital content under Directive (EU) 2019/770 and the Lithuanian laws implementing it apply.
8.2. Examples of a fault: a file does not open or is corrupted, parts listed in the description are missing, the file is not in the stated format, or the download link does not work.
8.3. If you find a fault, email us at [EMAIL] with your order number and a short description of the problem. We will reply within 14 days.
8.4. We will first fix the problem by sending a working file or a new download link. If we cannot do that within a reasonable time, or if the fault is serious, you are entitled to a proportionate price reduction or a full refund for that product. Refunds are made to the original payment method within 14 days of the decision.
8.5. After a refund, the download links for that product are revoked and the materials may no longer be used.
8.6. The Seller is liable for faults that existed when the materials were supplied and that become apparent within 2 years of supply.
8.7. It is not a fault if the materials match the description but you do not like their content, style or difficulty level. Please read the description and look at any previews before you buy.
9. Liability
9.1. The Seller is liable for breaches of contract under the laws of the Republic of Lithuania.
9.2. The Seller is not liable for losses caused by the Buyer entering a wrong email address, sharing a download link with others, or not having the software listed in the product description.
9.3. The Seller is not liable for short outages of the Website or the payment system that are outside its control. In such cases we will restore access as soon as we can.
9.4. Nothing in these Terms limits consumer rights that cannot be limited by law.
10. Personal data
10.1. We process personal data in line with the General Data Protection Regulation (GDPR) and Lithuanian law. The Privacy Policy explains what data we collect, why, and how long we keep it.
11. Disputes
11.1. If something goes wrong, please email us first at [EMAIL]. We will review your complaint and reply within 14 days.
11.2. If you are not satisfied with our reply, a consumer may contact the State Consumer Rights Protection Authority of Lithuania (Valstybinė vartotojų teisių apsaugos tarnyba, VVTAT), Vilniaus g. 25, 01402 Vilnius, www.vvtat.lt. You can also file a request online through the VVTAT website. A request to VVTAT must be filed within 1 year of your complaint to the Seller.
11.3. The European Commission's Online Dispute Resolution (ODR) platform closed on 20 July 2025. Consumers from other EU countries can get help from the European Consumer Centre Lithuania (www.ecc.lt) or the European Consumer Centre in their own country.
11.4. The contract is governed by the law of the Republic of Lithuania. If you are a consumer living in another EU country, you also keep the protection of the mandatory rules of your country's law. Disputes that cannot be settled are heard by the courts of the Republic of Lithuania unless the law provides otherwise.
12. Changes to these Terms
12.1. The Seller may change these Terms. The new version is published on the Website and applies to orders placed after publication.
13. Contact
Asociacija „Kalbų medis“ (Kalbų medis Association) Company code 304875408 Rožių g. 79, Panevėžys, Lithuania Phone +370 612 22258 Email [EMAIL]